This module takes MSPs through a deliberate progression — GRC ecosystem, control theory, framework landscape, evidence fundamentals, and compliance lifecycle — so they can walk into any compliance conversation, correctly frame GRC for the customer, identify control types, and connect evidence to audit requirements, all while staying clear of positioning themselves as an auditor.

To fix scoping errors — the leading cause of engagement failures, from cost overruns to audit findings and liability exposure — this module progresses from boundary design through data mapping, control ownership, and multi-framework mapping to scope defense, equipping MSPs to correctly scope engagements and build unified evidence strategies across frameworks.

To build hands-on mastery of Kaseya Compliance Manager, this module progresses from platform architecture through framework interaction, integration design, and role/permission alignment to baseline scan interpretation — equipping MSPs to correctly configure environments, activate frameworks, integrate tools, set role-based access, and validate scan outputs.

This module progresses MSPs through evidence taxonomy, automated vs. manual collection, sampling, and normalization to the auditor's perspective on common rejections — building the skills to run a high-quality evidence program that automates where possible and catches rejections before submission.

The POA&M drives the remediation program — this module progresses from construction through risk scoring, remediation planning, governance cadence, and exception management, equipping MSPs to build and govern a POA&M that delivers on-time audit readiness via monthly cadences and documented approvals.

To replace unread dashboards with reporting executives will use, this module progresses from posture scoring through risk heat maps and narrative to interview prep and evidence assembly, equipping MSPs to produce board-ready reports and prepare clients for audit via dry runs and a complete, auditor-ready evidence package.

To prevent quality degradation as GRC practices scale, this module progresses from the four-layer QA framework through evidence scoring and KPI tracking to governance calendars and drift detection, equipping MSPs to catch compliance drift before it becomes an audit finding.

Advancing to practitioner-level work, this module applies prior scoping, evidence, governance, and QA skills to complex, high-margin multi-framework engagements, equipping MSPs to navigate CMMC Level 2 high-risk areas, apply HIPAA safeguards correctly, unify governance across simultaneous obligations, and manage advanced audit scenarios from scope disputes to late-stage findings.

Demonstrate practitioner-level capability for end-to-end compliance engagements to serve as a trusted compliance-as-a-service delivery partner for MSP clients.

Select and enroll in up to one session per month! The question-and-answer session will walk through previously submitted questions. Please submit questions to cmcpquestions@digitalhands.com. All questions and discussions will be viewable by all participants. Please do not/not include any proprietary information.